Privacy Policy - Hotel Golden Barcelona
Privacy Policy - Hotel Golden Barcelona

Privacy Policy

I. PRIVACY POLICY AND DATA PROTECTION

Respecting the current legislation, Hotel & Spa Golden Barcelona (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated in this privacy policy

This privacy policy is adapted to the current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of these data (GDPR).
  • The Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of December 21, approving the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller for the personal data collected at Hotel & Spa Golden Barcelona is: Golden Hoteles Barcelona S.L, provided with NIF/CIF: B72612112 and registered at: Commercial Register of Madrid with the following registration details: , whose representative is: (hereinafter, Data Controller). Their contact details are as follows:

Address: Avinguda Can Galvany 11

Contact telephone: 633161188

Contact email: hotelgoldenbarcelona@gmail.com

Personal Data Register

In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by Hotel & Spa Golden Barcelona, through the forms on its pages, will be incorporated and processed in our file in order to facilitate, streamline, and comply with the commitments established between Hotel & Spa Golden Barcelona and the User or the maintenance of the relationship established in the forms filled out by the User, or to address a request or query from them. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided in article 30.5 of the GDPR applies, a record of processing activities specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR will be kept.

Principles applicable to the processing of personal data

The processing of the User’s personal data will be subject to the following principles set out in article 5 of the GDPR and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of legality, loyalty, and transparency: the consent of the User will be required at all times after clear information on the purposes for which the personal data are collected.
  • Principle of purpose limitation: personal data will be collected for specific, explicit, and legitimate purposes.
  • Principle of data minimization: the personal data collected will be only the strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be accurate and always up-to-date.
  • Principle of storage limitation: personal data shall be kept in a form that allows the identification of the User for no longer than is necessary for the purposes of the processing.
  • Principle of integrity and confidentiality: personal data shall be processed in a way that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
  • Principle of proactive responsibility: the Data Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed at Hotel & Spa Golden Barcelona include both identifying data and special categories of personal data within the meaning of article 9 of the GDPR.

Special categories of personal data are understood to be those revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health, or data concerning the sex life or sexual orientation of a natural person.

For the processing of special categories of personal data, the explicit consent of the User for one or more specific purposes will be necessary in all cases.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Hotel & Spa Golden Barcelona undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. Generally, the withdrawal of consent will not condition the use of the Website.

On occasions where the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if filling in any of them is mandatory due to being essential for the correct development of the operation carried out.

Purposes of the processing to which the personal data are destined

The personal data is collected and managed by Hotel & Spa Golden Barcelona with the aim of facilitating, streamlining, and fulfilling the commitments established between the Website and the User or the maintenance of the relationship established in the forms filled out by the latter, or to address a request or query.

Likewise, the data may be used for a commercial purpose of personalization, operation, and statistics, and activities related to the corporate purpose of Hotel & Spa Golden Barcelona, as well as for the extraction, storage of data, and marketing studies to adapt the Content offered to the User, as well as to improve the quality, operation, and navigation of the Website.

At the time the personal data are obtained, the User will be informed about the specific purpose or purposes of the processing to which the personal data will be destined; that is, the use or uses that will be given to the collected information.

Retention periods of personal data

Personal data will only be retained for the minimum period necessary for the purposes of their processing and, in any case, only for the following period: 12 months, or until the User requests their deletion.

At the time the personal data are obtained, the User will be informed about the period during which the personal data will be retained or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The personal data of the User will be shared with the following recipients or categories of recipients:

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data are obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of a Commission adequacy decision.

Personal data of minors

Respecting the provisions of articles 8 of the GDPR and 7 of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only individuals over 14 years of age may consent to the lawful processing of their personal data by Hotel & Spa Golden Barcelona. If the individual is under 14 years of age, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data

Hotel & Spa Golden Barcelona undertakes to adopt the necessary technical and organizational measures, at the appropriate level of security for the risk of the data collected, to ensure the security of personal data and prevent its destruction, loss, or alteration, accidental or unlawful access, disclosure, or unauthorized access to such data.

However, since Hotel & Spa Golden Barcelona cannot guarantee the impregnability of the internet or the total absence of hackers or others who may fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay in case of a breach of the security of personal data that is likely to result in a high risk to the rights and freedoms of individuals. Following the provisions of article 4 of the GDPR, a breach of the security of personal data is understood to be any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure, by means of a legal or contractual obligation, that the confidentiality of the personal data is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights derived from the processing of personal data

The User has on Hotel & Spa Golden Barcelona and may, therefore, exercise against the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Right of access: It is the User’s right to obtain confirmation from Hotel & Spa Golden Barcelona as to whether or not their personal data is being processed and, if so, to obtain information about their specific personal data and the processing that Hotel & Spa Golden Barcelona has carried out or is carrying out, as well as, among others, the information available on the origin of such data and the recipients of the communications made or planned with it.
  • Right to rectification: It is the right of the User to have their personal data modified if it is inaccurate or, taking into account the purposes of the processing, incomplete.
  • Right to erasure (“the right to be forgotten”): It is the right of the User, as long as the current legislation does not establish otherwise, to obtain the deletion of their personal data when it is no longer necessary for the purposes for which it was collected or processed; the User has withdrawn their consent for the processing and this does not have any other legal basis; the User objects to the processing and there are no legitimate reasons to continue with it; the personal data have been processed unlawfully; the personal data must be deleted to comply with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the request of the interested party to delete any link to that personal data.
  • Right to restrict processing: It is the User’s right to restrict the processing of their personal data. The User has the right to obtain the restriction of the processing when they challenge the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: In case the processing is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
  • Right to object: It is the User’s right not to have their personal data processed or to stop the processing of it by Hotel & Spa Golden Barcelona.
  • Right not to be subject to a decision based solely on automated processing, including profiling: It is the User’s right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, existing unless current legislation establishes otherwise.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-https://www.hotelgoldenbarcelona.com/“, specifying:

  • Name, last name of the User and copy of the ID. In cases where representation is admitted, identification by the same means of the person representing the User will also be necessary, as well as the document accrediting the representation. The photocopy of the ID may be replaced by any other valid legal means of identity verification.
  • Request with the specific reasons for the request or information to be accessed.
  • Address for notifications.
  • Date and signature of the applicant.
  • All documents supporting the request made.

This request and any accompanying documents may be sent to the following address and/or email:

Postal address: Avinguda Can Galvany 11

Email: hotelgoldenbarcelona@gmail.com

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites other than Hotel & Spa Golden Barcelona, and therefore not operated by Hotel & Spa Golden Barcelona. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority

In case the User considers that there is a problem or infringement of current regulations in the way their personal data is being processed, they will have the right to effective judicial protection and to file a complaint with a supervisory authority, in particular, in the State in which they have their habitual residence, place of work, or the place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES IN THIS PRIVACY POLICY

It is necessary for the User to have read and agreed with the conditions on the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods, and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

Hotel & Spa Golden Barcelona reserves the right to modify its Privacy Policy according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change by the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.